Location: San Diego

 

 

We're looking for an IT/Help Desk Specialist who will provide information technology support service and help desk assistants to our internal organization. As a member of the Helpdesk team, the IT/Helpdesk Support Specialist is responsible for assuming ownership of issues and ensuring the effective tracking of issues from initial report to final resolution - regardless of the cause, systems affected, or internal escalation functions. Because Helpdesk support spans a broad range of issues from software applications, reporting, document management, web applications to data and telecom networking and server and database issues, the Helpdesk Support Specialist must demonstrate an aptitude for staying abreast all technologies in use within the organization. The individual in this position consistently demonstrates quality customer service and professionalism and is familiar with the field's concepts, practices, and procedures and is able to rely on their experience and judgment to plan and accomplish goals under moderate supervision.

Responsibilities

• Communicates promptly, accurately and effectively to answer staff questions in person and via phone on all company supported applications.
• Troubleshoot computer problems while maintaining company housekeeping tandards throughout the department
• Determine source of computer problems (hardware, software, user access, etc.).
• Advise staff on appropriate action.
• Assist with software printer issues
• Serve as liaison between staff and the technology department to resolve issues.
• Work one-on-one with staff on application projects.
• Provide recommendations on company application purchases.
• Document resolutions for future reference.
• Other duties as assigned
• Perform hardware and software installations.
• Provide on-the-job training to new department staff members.
• Provide computer orientation to new company staff.
• Participate in an on-call rotational schedule within the IT team
• Support Blackberry devices

Requirements

• Bachelor's degree in Computer Science, Information Systems, Computer Systems, Systems Engineering, or other related scientific or technical discipline.
• Experience with the following systems: Windows (XP, Vista),
  Linux, Solaris, Apple OS X (10.3/10.4/10.5)Minimum of five years experience, of which at least three years must be specialized.
• Specialized experience includes: analytically solving problems of workflows, organization and planning.
• General experience includes increasing responsibilities in systems engineering.

 

Location: San Diego

We're looking for a Senior User Experience Designer with a passion for creating simple, intuitive, innovative designs that meet user needs, as well as business and technical requirements. Candidates should be focused on user centered design and have the ability to work on a wide range of projects with a diverse group of clients. Strong usability, information architecture, interaction design and user interface design skills are required.

Responsibilities include:
* Establish structured design systems for information architecture, navigation, and user experience
* Examine client's business challenges and create solutions to improve online processes and experiences
* Develop requirements documents, site flow diagrams, use cases, usability studies, user experience wire frames, and functional specs
* Lead client presentations of UX deliverables, clearly communicate concepts
* Work with Sales and other Production Departments in pre-sales activities including presentations, proposals, time and cost estimates for UX deliverables
* Participate in overall ongoing company production process definition and enhancements
* Actively reach out to and be a part of the Web and IA/UX Community locally and nation-wide

Skills and Requirements:
* Concrete understanding of HCI principles, usability best practices, user research methods, and usability testing
* Experience translating research into sound design decisions. Experience combining business and creative goals
* Familiarity with modern web design and development tools and practices. Design and development skills a plus
* Excellent written and verbal communication skills for significant client interaction
* Ability to juggle multiple projects with ease
* Positive attitude and a sense of humor

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter.  This is an in-house position and candidates must reside in or be willing to relocate to San Diego.

Please contact us at iwanttowork@digitaria.com and include your resume, portfolio, salary history and where you heard about this position.  Please put "Senior User Experience Designer" in the subject line of your email.

Location: San Diego

As a member of Digitaria's growing analytics practice, the successful candidate will work with our clients to meet their reporting needs through ongoing analytics and strategic planning. The successful candidate will blend analytic and technical skills, and will be as comfortable working with clients to establish their analytics requirements as they are implementing analytics code on existing sites.

Responsibilities include:
* Plan, implement, and configure web analytics solutions that match the client's needs to include: SEO, Reporting, Analytics Tracking, Multivariate Testing, Offline and Online Data Integration
* Analyze data to evaluate and optimize site performance
* Work with clients to define business goals, KPIs, and reporting requirements
* Become the client support resource for issues or questions regarding their web analytics solutions
* Become an expert in Visual Sciences HBX, Omniture SiteCatalyst, Google Analytics and other web analytics solutions
* Share research findings and best practices with team and company including customer insight, benchmarking, and industry updates

Requirements:
* Bachelor's degree and a technical background
* Experience working with web analytics solutions such as: Visual Sciences HBX, Omniture SiteCatalyst and Google Analytics
* Strong analytical background
* Excellent verbal and written skills
* Organized, self-motivated, and detail-oriented

Skills that are applicable to the position, however, are not definite requirements:
* Flash ActionScript and additional programming skills a plus
* Strong understanding of HTML, the Internet and website development
* Strong JavaScript skills

This is a client facing position that requires some travel (up to 20%), and a good deal of flexibility.
Authorization to work in the US required.

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter.  This is an in-house position and candidates must reside in or be willing to relocate to San Diego.

Please contact us at iwanttowork@digitaria.com and include your resume, salary history and where you heard about this position.  Please put "Web Analytics Analyst" in the subject line of your email.

Location: San Diego

Working within the Project Management department, the Project Coordinator will assist one or more Project Managers on specific tasks and projects. We are looking for candidates that have a passion for the web & interactive media industry, an eagerness to learn and grow in a very fast-paced, dynamic environment.

Candidates must possess excellent organizational skills, and the ability to manage many tasks and projects at the same time. Candidates must also have excellent verbal and written communication skills as they are key for having successful relationships with internal staff and clients. 

Responsibilities include:
* Actively own and be accountable for seeing assigned tasks through to completion, delivering on time, on budget and within scope
* Work closely with Project Manager to proactively communicate with clients about production recommendations, challenges and solutions
* Assist the Project Manager in the gathering, documentation, and organization of project documentation, requirements, assets, and monitoring of project progress
* Work with the Architecture, Creative, Multimedia, Production, Analytics, and Technology teams to assign, then monitor project deliverables through the project lifecycle through delivery
* Participate or lead internal initiatives and projects, including the maintenance of internal tools, documents, and processes, scheduling meetings, documenting meeting agendas & minutes

Skills and Requirements:
* A Bachelor's degree in a related field and at least 1-2 years of experience within the online marketing and/or web development arena
* A background in web development, online application development, or creative/interface redesign projects is preferred
* Email Marketing experience preferred
* Ability to quickly understand new technology concepts
* Must be detail-oriented and capable of self-managing and multi-tasking
* Must be able to stay focused and organized at all times, and be capable of quickly adapting to change
* Strong interpersonal communication skills as a team player
* Flexibility, initiative, dedication, and the ability to work with minimal supervision
* Ability to work well with clients and co-workers at all levels within organizations
* Excellent oral, written, and presentation communication skills
* Proficiency with MS Word, Excel, Powerpoint, and Project a plus

Digitaria provides competitive salaries, excellent benefits, and 401k.  This  position is located in San Diego, CA and candidates must reside in or be willing to relocate there.

Please contact us at iwanttowork@digitaria.com and include your resume, salary history and where you heard about this position.  Please put "Project Coordinator" in the subject line of your email.

Location: San Diego

We are looking for a Senior Multimedia Developer with a gift for original thinking, broad exposure to design, extreme proficiency with Flash motion development and thorough understanding of ActionScript.

Experience with OOP, XML integration, programmatic motion, and traditional animation is critical. Broad knowledge of the capabilities and limitations of Flash and integrating Flash with other technologies is important. The candidate should also had audio and video editing experience and strong written and oral communication skills.

This position will require collaborative work with skilled creative and development teams. Minimum 5 years experience in a creative environment required.

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter.  This is an in-house position and candidates must reside in or be willing to relocate to San Diego.

Please contact us at iwanttowork@digitaria.com and include your resume, salary history, a list of URLs clearly explaining your involvement on each project and where you heard about this position.  Please put "Senior Multimedia Developer" in the subject line of your email.

Location: San Diego

Digitaria is seeking a highly motivated Senior Web Engineer with 6 or more years of experience writing secure, scalable applications that support high traffic. This position will require collaborative work with skilled creative and development teams in a fun and fast paced environment.

 

Responsibilities include:

* Actively own and be accountable for seeing assigned projects through to completion, delivering on time, on budget and within scope.

* Assist with the creation of Functional and Non-Functional Requirements documents.

* Contribute to ongoing improvement of internal processes to allow for smooth execution of projects.

* Cultivate and demonstrate and interest and awareness of trends and best practices as related to the Internet.

* Have a sense of humor, be outgoing, articulate, well-informed, intelligent, confident, and possess common sense.

 

What we're looking for:

 

* BS in Computer Science or equivalent experience.

* A pragmatic engineer with a broad understanding of web applications and especially content management systems.

* 6 years programming experience in C#, ASP.NET, T-SQL, XML/XSLT.

* 8 years experience working with MSSQL, including solid understanding of RDBMS concepts.

* 8 years experience with HTML/XHTLM/CSS.

* An innate troubleshooter.

* Must be detail-oriented and capable of self-managing and multi-tasking.

* Flexibility, initiative, dedication, and the ability to work with minimal supervision.

* Ability to work well with clients and co-workers at all levels within organizations.

* Excellent oral, written, and presentation communication skills.

* Reliably deliver time and cost estimates.

 

 

Other things we get excited about:

 

* Practitioner of the Rational Unified Process

* Experience with GTD

* Experience with SCRUM

* Working knowledge of UML

* Experience using the Subversion SCM

* Experience implementing SiteCore, Interwoven Teamsite, IBM WebSphere, BEA Weblogic, Day Communiqu, FAST

* Experience with ASP or Coldfusion

 

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter with offices in Los Angeles, Portland, and Washington D.C.

 

This is an in house position and candidates must reside in or be willing to relocate to the San Diego.

Location: San Diego

We are looking for an Analytics Coordinator to provide administrative, sales and marketing support to our growing Analytics Practice. This position is perfect for a candidate looking to join the exciting Web Analytics field at a vibrant interactive agency in downtown San Diego.

Summary of Essential Job Functions:

Sales
* Write/edit proposals and statements of work
* Active follow up of all sales initiatives
* Assist Web Analytics team with contacts and information requests
* Establish/maintain effective relationships with sales team and project managers to ensure efficient development of quality proposals
* Develop and maintain favorable communications with new and existing clients in order to increase revenue

Marketing
* Provide a wide scope of oversight and hands-on support for Web analytics marketing functions aimed at building brand recognition and product awareness
* Identify potential new customers and reaching out to current clients in markets worldwide to build business
* Develop and manage marketing collateral to draw market attention to new products
* Analyze sales and marketing data and continuously evaluating campaign effectiveness
* Generate creative, innovative ideas to facilitate business development
* Collect and analyze data to evaluate existing and potential product/service markets
* Identify and monitor competitors and research market conditions or changes in the industry that may affect sales

Administrative
* Scheduling, travel, event planning
* Copywriting and presentation assembly

Skills and Requirements:
* Ability to effectively work on multiple assignments in a fast paced environment
* Attention to detail, customer-focused, and a driven self-starter
* 4-year college degree and web analytics experience preferred

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter.  This is an in-house position and candidates must reside in or be willing to relocate to San Diego.

Please contact us at iwanttowork@digitaria.com and include your resume, salary history and where you heard about this position.  Please put "Web Analytics Coordinator" in the subject line of your email.

Location: San Diego

We are looking for a Senior Project Manager who will maintain, strengthen, and grow relationships with key clients through thorough management of medium to large projects, has excellent and constant communication and flawless planning and organization. He/She is responsible for supervising and coordinating the efforts of the Creative, Multimedia, Production, Analytics, and Technology teams to effectively deliver upon contracted deliverables and client expectations. This position reports to the Production Manager and will play an important role in developing and leading internal initiatives to improve processes, provide mentoring and/or training to Project Coordinators.

Responsibilities include:
* Active ownership and accountability for all assigned projects through final delivery and client sign-off, ensuring full client satisfaction, meeting all timeline milestones and delivering within the approved budgets
* Early involvement, assisting sales with gathering requirements, documenting statements of work, creating estimates and timelines
* Develop and document project parameters including scope, schedule, budgets, specifications; create, update and monitor project plans for all projects
* Closely monitor budgets, establish plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues
* Creating detailed project (creative, multimedia, technology, etc.) requirements through discussions and meetings with internal project team members across all departments; including functional specifications, creative briefs, wireframes
* Conduct and lead kick-off and status meetings regularly with clients and the internal team, ensure thorough communication with all stakeholders at all stages of every project
* Work closely with Senior Strategist to proactively communicate with clients about production recommendations, challenges and solutions
* Actively own and be accountable for client relationships, with special attention to profitability, tracking and managing resource consumption, financial reporting and billing
* Pro-actively grow client relationships by understanding and being sensitive to all aspects of their business, pro-actively determine needs to propose appropriate solutions and new projects that fit within their budgets
* Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members
* Assist Project Coordinators on other accounts; provide mentoring, training and best practices recommendations
* Cultivate and demonstrate an interest and awareness of trends and best practices as related to the Internet
* Have a sense of humor, be outgoing, articulate, well-informed, intelligent, confident, and possess common sense

Skills and Requirements:
* A Bachelor's degree or equivalent industry experience
* At least 4 years of Project Management experience in web development
* At least 3 years experience in a client services or account management role, working with and delivering to external clients
* Understanding of web applications and how to facilitate management of technology teams to build and/or support such systems
* Experience managing web technology, back-end/application and hosting-related projects
* Excellent oral, written, and presentation communication skills
* Must be extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced environment
* Excellent problem-solving skills, ability to quickly understand new technology concepts
* Proficiency with MS Word, Excel, PPT, and Microsoft Project
* Strong interpersonal communication skills as a team leader and team player
* Flexibility, initiative, dedication, and the ability to work with minimal supervision
* Willingness to travel on occasion for client meetings, trade shows and/or conferences

Digitaria provides competitive salaries, excellent benefits, 401k, and is headquartered in San Diego's Gaslamp Quarter.  This is an in-house position and candidates must reside in or be willing to relocate to San Diego.

Please contact us at iwanttowork@digitaria.com and include your resume, salary history and where you heard about this position.  Please put "Senior Project Manager" in the subject line of your email.