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The Account Manager (AM) is someone passionate about the marketing industry, who is digital inside and out - and who aspires to run client accounts.  The Account Manager is the central member of the Account team and must be able to work closely with the Account Director and Account Planner to deliver exceptional client service. The AM leads day-to-day marketing engagements with the clients, facilitates and owns client and agency relationships and is passionate about the client’s business, marketing objectives and the agency’s role in delivering against them. With excellent project management skills, the AM coordinates and monitors the scheduling, budget, delivery and performance of projects with a can do attitude and exceptional rigour.

The primary responsibilities of this role include, but are not limited to:

• Lead, manage and be accountable for the flawless execution of a digital project from brief to finish including planning, creative, development, delivery and analytics.
• Create strong relationships both internally and with third-parties. Communicate project status to stakeholders both agency and client-side and across partner agencies.
• Drive the project brief, requirements, timeline, budgets and deliverables.
• Facilitate agency resourcing, foreseeing and planning for incoming projects and briefs.
• Possess strong leadership and an understanding of client and customer requirements
• Provide regular and detailed financial reporting to executives and key stakeholders.
• Be an agency ambassador – proactively volunteering in internal initiatives and new business opportunities.
• Mentor and train junior team members aspiring them to exceptional client service.
• Work with Account Director to track agency revenue and seek growth opportunities.
• Lead regular client communication and documentation with an eagle eye for detail
• Assist AD to proactively run the account, recognising opportunities and foreseeing risks.
• Work with planning/creative team to prepare and present client presentations. 

• Bachelor's degree and minimum of 3 years experience in an interactive agency, and/or marketing/advertising environment.
• Experience with Fortune 500 clients.
• Passionate about brands, digital communications and emerging technologies.
• Interactive production experience managing the development of sites, online media, social media and email marketing projects.
• Experience and confidence in working with senior executives to achieve common goals
• Adaptability, flexibility and the ability to do the right thing under pressure, tight deadlines and high visibility.
• Highly articulate with excellent verbal, written communication and presentation skills.
• Self-motivated and independent thinker with an ability to quickly distill, prioritize and act on feedback from a variety of sources.
• Conviction and courage to drive decisions and defend positions as appropriate
• Ability to maintain optimism, good-humor, and a positive attitude in a challenging, fast-paced, and changing environment.

Digitaria is seeking an Analytics Associate.

• Work with digital analytics experts to test and launch global digital analytics implementations and reporting.
• Gain deep experience with advanced digital analytics packages like Google Analytics Premium and Adobe SiteCatalyst and Discover.
• Develop reporting templates in Excel and pull data from defined sources on a regular basis.
• Contribute analysis on digital data that support optimization and marketing effectiveness insights and recommendations.

• Detail oriented and passionate about data accuracy.
• Excellent oral and written English communication skills.
• Self motivated with a strong work ethic.
• Possess strong organization and prioritization skills and able to multitask.
• Proficient in the entire Microsoft Office suite and Internet savvy.
• Ability to work up to 30 hours per week, in our San Diego office, during business hours.
• College graduate or at least 1 year professional experience working in an office.
• Candidates with experience working in digital analytics, particularly with Adobe’s Discover tool are preferred.

The Business Development Director is responsible for driving revenue and establishing relationships with prospective clients. Working with the VP of Business Development, the BDE is focused on client relations, new business opportunities, strategic consulting, and growing the Digitaria brand in the Midwest and Southern US markets. 

The role of the Business Development Director on the sales team is to hunt for new business opportunities in identified markets by building relationships, uncovering business problems and needs and provide solutions with great business impact.  

The Business Development Director requires a minimum of 5 – 8 years working experience in Digital marketing with broad experience in all aspects of interactive marketing development. The Business Development Executive (BDE) works closely with and supports the VP of Business Development in all aspects of promoting Digitaria, prospecting and targeting potential clients, responding to prospect inquiries and conducting new business pitches. Experience in the healthcare industry is a huge plus! ++

The sales team is responsible for targeting new client opportunities and cultivating these relationships. This includes prospect list generation, outbound marketing strategies and working with the executive team to foster profitable relationships.

He/she will report to the VP of Business Development and will collaborate closely with ongoing client services team to maximize revenue opportunity of business on an ongoing basis.

• Identify, prioritize and pursue new and existing opportunities with prospective clients
• Develop new business opportunities for Digitaria in the Midwest & convert them into new business
• Ability to lead new business meetings and presentations with potential clients
• Manage a client portfolio from A to Z (from client relationship to contract management, etc.)

• Write headlines, body copy and long-form copy for multi-channel projects (web, mobile, digital OOH, video, print, etc.)
• Participate in all aspects of your team’s project, focusing on creative ideation and messaging
• Be able to edit, proofread and provide feedback on written project deliverables
• Collaborate with visual designers and engineers to develop concepts and comps for internal/client review
• Expertly craft documentation for concept presentations, RFPs and internal initiatives
• Understand and work within project parameters: client goals and requirements, internal goals, usability, technical constraints, as well as budget and schedule
• Cultivate an understanding of industry trends and share your insights with the agency

• 3+ years of copywriting experience
• Present a portfolio that represents a diverse body of work, including online ad campaigns, microsites, mobile app concepts and long-form copy
• Experience collaborating within small to medium-sized teams
• An ability to be communicative, flexible and precise under tight deadlines
• Excellent written and verbal communications skills
• Strong organizational skills and an attention to detail
• Works well under pressure
• Excellent attitude and desire to learn

**Please include a link to your online portfolio**

We create Beautiful Logic. We’re looking for someone that has the desire and passion for big thinking and even bigger design challenges. Someone which inspires and leads their team and projects to success and innovation. We’re looking for problem solvers, craftsman, communicators, team players, and all around cool people. You’ll be working on some of the largest and innovative media projects online. The AD will be responsible for brainstorming creative concepts with the project team, developing original design concepts, executing designs based on established style guides, leading visual design presentations to clients, and developing design specs for production.

Digital Art Directors are versatile and multi-fceted. An understanding of web technologies and grasp of the latest tools. The AD’s job is to create great interaction design schemes for clients and to help the team do the same. You should know how to foster a creative workspace, while overseeing and mentoring designers. You must have excellent communication and writing skills and also be a great team player.

• Lead, inspire, and collaborate with your co-workers to produce inventive, thoughtful, relevant work for clients
• Work closely with your team to execute on the creative strategy for projects
• Participate in all aspects of your team’s projects, focusing on innovation and quality
• Collaborate and lead visual designers and engineers to conceive and prototype interaction models, information architectures, and user interfaces
• Expertly craft documentation to represent the user experience, including: product requirements documents, functional specifications, flow diagrams, schematics, and prototypes
• Understand and work within project parameters: client goals and requirements, internal goals, usability, technical constraints, as well as budget and schedule
• Work with User Experience Designers to implement interaction design guidelines
• Experiment with new tools and techniques to improve our work
• Cultivate an understanding of industry trends and share your insights with the studio

• 5+ years of agency experience and at least 3 years as an Art Director
• Considerable experience in presenting and client interaction
• Self-motivated with the ability to juggle multiple projects
• Present a portfolio that represents a diversity of projects as well as a clear design perspective and a deep understanding of interactive methods
• An ability to be communicative, flexible and precise under tight deadlines
• Proficiency with InDesign, Photoshop, Illustrator, Keynote
• Excellent written and verbal communications skills
• Strong organizational skills and an attention to detail
• Works well under pressure
• Strong mentoring ability
• Excellent attitude and desire to learn

**Please include a link to your online portfolio**

Non-digital Art Directors need not apply.

Please put "Digital Art Director- Minneapolis" in the subject line of the email. 

The Digital Producer will maintain, strengthen, and grow relationships with key clients through thorough management of medium to large projects, excellent and constant communication and exceptional planning and organization. The Producer is responsible for leading and managing the efforts of cross-functional teams to effectively deliver upon contracted deliverables and client expectations. Furthermore, the Producer is responsible for leading the development of projects to ensure they are completed on time, within budget, and at the highest level of quality. The Producer reports to an Executive Producer.

• The Producer plans, schedules and controls project activities toward defined scope and objectives, applying creative and strategic thinking, technical and project management skills to satisfy project requirements.
• Accountable for the execution, management and quality control of projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and delivering within the approved budgets.
• Early involvement, assisting sales with gathering requirements, documenting statements of work, creating estimates and timelines.
• Develop and document project parameters including scope, schedule, budgets and specifications; create, update and monitor project plans for all projects.
• Closely monitor budgets, establish project plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues.
• Be passionate about delivering the best creative, but find ways of producing it that it does not jeopardize schedule and budget.
• Creating detailed project (creative, multimedia, technology, etc.) requirements through discussions and meetings with internal project team members across all departments; including functional specifications, creative briefs, and wireframes.
• Conduct and lead kick-off and status meetings regularly with clients and the internal team, ensure thorough communication with all stakeholders at all stages of every project.
• Proactively communicate with clients about production recommendations, risks, challenges and solutions.
• Actively own and be accountable for client relationships, with special attention to profitability, tracking and managing resource consumption, financial reporting and billing.
• Pro-actively grow client relationships by understanding and being sensitive to all aspects of their business, pro-actively determine needs to propose appropriate solutions and new projects that fit within their budgets.
• Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members.
• Assist Associate Producers on other accounts; provide mentoring, training and best practices recommendations.
• Cultivate and demonstrate an interest and awareness of trends and best practices as related to the digital space.

• A Bachelor's degree and at least four (4) years of hands-on project management / producing experience in the digital space. Agency experience required.
• At least three (3) years of experience in a client services / account management role, working with and delivering to external clients.
• Experience managing web technology, back-end, application and hosting-related projects.
• Strong understanding of digital technologies.
• Agile Project Management experience a plus.
• Excellent oral, written, and presentation communication skills.
• Must be extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced, demanding environment.
• Excellent problem-solving skills.
• Ability to apply critical and strategic thinking.
• Stress-tolerant, quick thinking and accurate.
• Ability to quickly understand new technology concepts.
• Expertise with Word, Excel, PPT, and MS Project a must.
• Strong interpersonal communication skills as a team leader and team player.
• Flexibility, initiative, dedication, and the ability to work with minimal supervision.
• Willingness to travel on occasion for client meetings, trade shows and/or conferences.
• Have a sense of humor, be outgoing, articulate, well-informed, intelligent, confident, and possess common sense.
• Be a skilled, creative, confident presenter and negotiator.

As a member of the Account Team at Digitaria, the primary function of the Senior Account Planner is to be the voice of the consumer. The Account Planner should use research data to identify, plan and constructively apply digital solutions that appeal to both the priorities of the client and the consumer. 

The primary responsibility of this individual is to pair traditional research with strategic thinking. The Account Planner should be the voice that shares, interprets and applies information about consumers and industry markets.

Acting as the voice of the target market/customer, the account planner is expected to contribute in defining digital solution(s) that is relevant to the target group, has the desired persuasive impact and is executed via the appropriate channel. A secondary responsibility of this individual is to manage strategically focused engagements and client/partner relationships across multiple major accounts. You'll write creative briefs, conduct qualitative research, conduct or commission and decrypt quantitative research, inspire ideation, and present strategic recommendations to some of the world's most respected brands. 

Equipped with strong interpersonal communication skills, unmatched research skills and innovation approaches to data application, the Account Planner will work to ensure the client’s vision, brand and overall satisfaction. 

The Account Planning team uncovers breakthrough customer insights and identifies brand opportunities that inspire impactful cross-channel marketing programs. 

• Create relevant, breakthrough customer insights and identify brand opportunities across key channels for clients
• Be on the forefront of learning new tools and methodologies for developing consumer and brand insights
• Design and direct brainstorms that are collaborative, inspiring and maximize team contributions
• Lead brand positioning and brand strategy projects for client and agency teams
• Drive consumer and brand insight into the company new business process
• Present the consumer and brand POV in new business pitches for the agency
• Driving teamwork and collaboration our processes
• Leveraging research and knowledge of the client’s industry to ensure current market and consumer trends are reflected in our work
• Leading and developing ongoing thought leadership initiatives based on key consumer and digital trends, consumer insight and opportunities
• Communicating internally with colleagues within the agency, to ensure the digital outputs of the project match consumer-driven research and needs
• Researching and reporting on various consumers in multiple industries, to gain a comprehensive background/context (e.g. demographics, socio-economics, etc.) to provide a strategic platform 
• Commissioning research from outside organizations to inform advertising strategies, using both qualitative methods such as: focus group discussions, research groups, structured interviews, demographic profiling and questionnaires 
• Executing a variety of market and research data to monitor cultural and social trends and their impact on consumers’ attitudes, behavior and perceptions, as relevant to Digitaria
• Discovering approaches, angles and solutions on specific products or services on which to structure a strategic plan 
• Reconciling/managing the differences between consumers' current perceptions of the brand and priorities of the client’s desires as related to brand perception 
• Reporting concise information to key team members on the background/forecasted environment on a product/service, audience and strategy, so that applicable digital solutions can be reached
• Presenting conclusions and ideas to clients and other agency staff
• Analyzing and interpreting customer response and sales data to evaluate the effectiveness of each campaign, and tailoring approaches, with the consistent goal of achieving maximum positive response from the consumer. 

• Prior project or account management experience is required; (9-12 years project and relationship management experience with previous experience at an interactive agency is optimal). 
• Previous experience in industry/client/branding research
• Familiarity with digital branding, across multiple industries
• Experience leading brand platform definition and identity development engagements.
• Experience in gathering, analyzing and interpreting and applying qualitative and quantitative research data/results.
• Excellent written and verbal communication skills–augmented by strong presentation skills.
• Must know how to develop and manage a budget.
• Extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced, deadline-oriented environment.
• Excellent problem-solving skills, ability to quickly understand new technology concepts.
• Innate curiosity and ability to connect insights and gain inspiration from disparate sources
• Demonstrated ability to build demand for account planning; success bringing account planning to clients and teams who haven't used it before
• Exceptional writing, communication and influence skills
• Inspirational, compelling leader; the kind of person others always look to for ideas
• Exceptional brainstorm leader; moderation and facilitation of conceptual idea development
• Experience leading successful brand positioning for clients and applying customer insight to the development of marketing campaigns
• Qualitative research - projective techniques, etc.; passionate about applying cutting edge qualitative methodology to insight creation
• Proven success working in cross functional teams
• Comfort working in highly flexible, entrepreneurial environments
• Proficiency with MS Word, Excel, PPT, and Microsoft Project.
• Bachelor's degree.

• Ability to effectively operate with high energy, flexibility and a sense of humor in a constantly evolving business environment.
• Ability to build relationships, both with clients and internal team members. 
• Excellent listener with the ability to discern relevant information and articulate it appropriately to others.
• Strong analytical skills and creative problem solving abilities.
• A strong work ethic and career orientation; wants to learn, develop and attain new skill sets and improve.
• Values others and acts with integrity and respect.
• Ability to confront challenges or problems directly and honestly; must be able to handle difficult situations and conversations with grace.
• Ability to facilitate.
• Ability to think and act appropriately “on their feet.”
• Has the ability to handle numerous assignments at once; is organized and thorough with professional follow through.
• Displays professional “polish”; executive presence and confidence.

Interested in working on a major broadcast television website?

Digitaria has an opportunity to assist the award-winning NBC.com team in bringing new content and features to the users of NBC.com and support of some of the hottest shows on television. If you have diverse history of web development experience, are bursting with innovative ideas, and are looking for a dynamic, challenging Internet position, please apply for the position outlined below.

• Updating and maintaining show sites, including posting new content and editing existing pages.
• Adding and editing dynamic content using a CMS and hand-coded HTML.
• Works closely with the Senior Producers to meet established show site performance goals
• Responsible for interface engineering web pages, image optimization and communicating with programmers as needed
• Manage content from a variety of sources (site producers, designers, photo editors) 
• Adhere to usability and user interface standards
• Assures quality and maintains all aspects of assigned websites

• Bachelor's degree or equivalent experience in business, design or production areas.
• Ability to hand-code semantic HTML and CSS for cross-browser, cross-platform display.  This includes knowledge of cross-browser scripting issues.
• Ability to troubleshoot HTML, CSS, XML and browser-display issues on existing pages.
• Experience with jQuery/AJAX/Javascript or 
• Skilled in Adobe Photoshop, with understanding of image optimization, cropping, scaling, and batch-processing.
• Experience in maintaining corporate/entertainment websites- minimum three years.
• Knowledge of basic server structure, relative and absolute paths, and FTP programs.
• Handle multiple demands and competing priorities simultaneously in a strict deadline-oriented environment
• An intuitive understanding of user behavior on the web.
• Ability to quickly grasp and utilize new technologies
• Knowledge of Internet publishing and content management software
• Excellent writing and communication skills.
• Proven excellent relationships and communication with co-workers and clients.
• Understanding of computer hardware and troubleshooting techniques.
• Passionate about television shows
• PHP knowledge a bonus.

A key role within the Experience Design department, the Interaction Designer collaborates internally with team members from account, planning, research, product development and visual design to concept and define award-winning experiences. This position requires someone who is passionate about UX, UI and Visual Design and can successfully balance client brand objectives while advocating for user needs and goals.

• Collaborate with Creative Director, Experience Director, Visual Designer & Technology Leads to define and/or roadmap deliverables for experience projects.
• Create, coordinate, lead, inspire and/or oversee all UX deliverables including: client/internal briefs, research, competitive audits, experience roadmaps, interaction design and/or visual designs for concept delivery.
• Collaborate with internal teams and clients to ensure integrity of envisioned experiences pre-launch as well as iteration post-launch.
• Passionately sell (and defend) UX design decisions to clients via strategic and relevant deliverables and impactful presentations while being open to feedback and collaboration.
• Partner with other agency disciplines and leads to ensure a holistic approach to UX outcomes across integrated digital touch points.
• Champion current methodologies and thought leadership for UX design in defining outcomes.
• Support and balance team recommendations with research, analytics, usability testing, customer insights and other quantitative/qualitative insights as appropriate to advance ideas.
• Be a leader, example and inspiration for the Experience Design department and Digitaria to inspire and commit teams to long-term client success.
• Win awards, clients and media interest as a result of your ideas, leadership and brilliant executions.
• Mentor and support junior experience team members by reviewing/supporting work, coordinating workloads and working closely with traffic department for resource allocation and planning.

• Experience defining and creating experiences across applications, mobile, website, social and interactive display channels. Interactive agency experience is a plus.
• Expert knowledge and demonstrable portfolio of work experience via OmniGraffle, InDesign, Photoshop or similar graphic packages for communicating UX client deliverables (ex: sitemaps, wireframes, visual designs).
• UX design, consulting experience and a demonstrable portfolio across a variety of large B2B and/or B2C clients. Experience as one or multiple of the following preferred: Information Architect, Interaction Designer or Visual Designer.
• Understanding of the technical capabilities of HTML, XML, CSS, JavaScript and Flash.
• Strong client presentation and visual communication style, excellent verbal and written skills mandatory.
• Strong understanding, passion and thought leadership for digital technologies, trends and design with an understanding of how they can benefit brands.
• Strong client management skills with the ability to balance scope, brand objectives and user goals.
• Comfortable working with tight deadlines across multiple projects.
• Mobile design experience via mobile sites or applications (iOS, Android) is desired, but not required.
• Occasional travel as needed for client presentations and meetings.
• This is a full-time, salaried position available for our San Diego or Minneapolis office.

• You like to solve problems with the mind of an analyst and the passion of a painter.
• It’s beyond pixels, boxes, visual design, interaction or even usability. It’s about strong critical thinking skills and the ability to see the big picture across client, brand and user insights to design inspired digital experiences. 
• You’ve done the research and REALLY know the client, their brand and their customers.
• You believe experience design is not just a step in the process…it is integrated in everything we do and the essence of the brand itself. 
• You validate through research, think creatively, empathize with clients, customize activities and respond to ongoing feedback to continually evolve client products and services.
• You like to talk…and listen.
• You are the spokesperson for creative ideas and approaches; able to find an optimized balance between brand objectives and user needs. 
• You sell clients on yourself, your team and your commitment to the brand. Our client is the hero, the brand is well positioned and the experience buzzworthy.
• You do great work. You make others do really great work.
• You work with cross-discipline team members including brand, analytics, interaction design, information architecture, content strategy and visual design to define award-winning concepts.

The Web Developer will work closely with Project Management, Design, Web Development and Technology teams. He/She will produce cross-browser, standards-compliant,  front-end code (HTML, JavaScript, Ajax, CSS, etc.) which will be integrated into a content management system. This is a full-time position.

• A minimum of 2-3 years of experience creating hand-coded, semantic (table-less) XHTML and CSS is required.
• Full understanding of CSS/CSS2.
• Must exhibit a passion for producing clean, standards-based semantic mark-up.
• Must also have a passion for researching and learning emerging web technologies.
• Advanced knowledge of Javascript and DOM traversing and manipulation.
• Knowledge of various Javascript frameworks such as jQuery, mooTools, and Prototype.
• Working knowledge of how to create and read JSON objects.
• Working knowledge of how to use SASS.
• Experience with JSDoc and JSLint.
• An understanding of the Ajax object, how it works such as it’s various states, and how to update a page.
• Develop pixel-perfect presentation layer code based on the comps from the design team.
• Must have an understanding of SVN.
• Proficiency with Adobe Photoshop and image optimization techniques are vital.
• Must have an understanding of browser capabilities and design constraints on the web, with expertise in developing and testing across multiple browsers & platforms.
• The ability to work independently, as well as in a team-oriented environment, is essential.
• A self-motivator and not afraid to ask questions.
• Experience in developing for content management systems.
• Experience with Omniture or Google Analytics Interest and knowledge in HTML5 and CSS3.
• Working knowledge of Git version control